Frequently Asked Questions

Moveasy delivers across all of Panay Island — Iloilo, Antique, Aklan, and Capiz — plus Guimaras, dispatched from our hub in Iloilo City. We run regular routes covering Northern, Southern, Central, and East-Central Panay, from barangay-level pickups through to inter-provincial drop-offs.

Yes. Southern routes cover San Jose de Buenavista, Sebaste, Tobias Fornier, Anini-y, and San Joaquin through to Iloilo City, along with the rest of Antique province.

Yes. Guimaras is a regular route, not a special request — all five towns are served: Jordan, Buenavista, Nueva Valencia, San Lorenzo, and Sibunag.

Yes. Book Exclusive Delivery: the truck carries only your cargo, from a single appliance or a few boxes up to a full load, and the price is based on the distance, not on how full the truck is.

Our truck carries your cargo on the RORO ferry from the Lapuz port in Iloilo City to Jordan, Guimaras, then delivers it to your door. We arrange the crossing; the ferry is already part of your quote. See our Guimaras delivery page for details.

Yes. We handle full household moves — appliances, furniture, and mixed loads — between towns on Panay Island and Guimaras, with careful loading and secured transport door to door in accessible areas.

Yes. We take apart regular office furniture at the old office, wrap and move your furniture and equipment safely, and put the furniture back together at the new location, so your team can get back to work with minimal downtime. Computers, wiring, CCTV and cubicle systems are set up by your own IT team or supplier.

Each truck carries up to 13.3 CBM (cubic meters) or 2,000 kg (2 tons) of payload, whichever limit is reached first — enough for a full household's worth of furniture and appliances in a single trip.

Exclusive Delivery is priced by the distance between pickup and drop-off, plus anything extra you ask for, such as additional stops or helpers. Lipat Bahay and Office Relocation are quoted from the details and photos you send. Call us for a price on the spot, or book online: our team reviews every booking and confirms the price with you before dispatch, so nothing is charged until you agree.

Same-day dispatch is available on qualifying routes, depending on how early in the day a booking is confirmed and current truck availability. Scheduled (later-date) bookings are also accepted for advance planning.

Yes. Moveasy Delivery Services is family-owned and operated, based in Iloilo City, serving Panay Island and Guimaras since November 2023.

Call, text, Viber or WhatsApp us at +63 993 389 3104, message our Facebook page, or book through the site's booking form and our team will confirm your price.

Sunday to Thursday, 8:00 AM – 7:00 PM; Friday and Saturday, 8:00 AM – 4:00 PM (Philippine time).

Same-day delivery is possible on qualifying routes if you book early in the day and a truck is free. For a specific date or time, or for Lipat Bahay and Office Relocation, book a few days ahead so we can hold the truck and crew for you.

Cash, GCash, bank transfer and check. Checks are made payable to the business account named on your quote. Your quote also says when payment is due.

Yes, free of charge any time before our truck is dispatched for your pickup. Once the truck is already on the way or at the pickup point, a charge may apply to cover the trip; we'll tell you the amount first. Call or message us as early as you can.

Tell us in writing (text or message is fine) within 24 hours of the scheduled delivery, with photos if you can. As a common carrier we're responsible for your cargo while it's with us, except in the cases the law allows. Our Terms of Service explain the details.

Yes: illegal goods, firearms and explosives, flammable or toxic materials such as fuel and filled LPG tanks, live animals, and perishables that need refrigeration. Cash, jewelry and important documents only if declared and agreed before pickup. Ask us if you're unsure about an item.

Yes. We partner with apparel, footwear, pharmaceutical, and other retail brands to haul shipments from Iloilo ports or warehouses directly to malls, boutiques, and out-of-town stores across Panay Island and Guimaras, including recurring restock routes and multi-drop delivery runs. See our brand partnerships page or contact us to discuss your route.